"Find out what you like doing best and get someone to pay you for it."
Katharine Whitehorn

Dot Net Consultant – Bucharest, Romania
Job Reference: CHR05

SUMMARY
  • Job Type: Contract or Fulltime;
  • Mandatory Language Skills: French & English fluency;
  • Travel Requirements: Available to travel up to 20% a year;
  • Physical Demands: Normal office environment.
 
BASIC FUNCTION
  • The Technical Consultant’s primary function is to troubleshoot and resolve issues experienced by the customers of ELM Solutions products;
  • The technical consultant will provide technical support, development, quality assurance, and delivery management necessary to resolve client issues in a timely manner, mitigate potential risks, and respond to internal escalations;
  • The technical consultant must take ownership of a client technical relationships to provide solutions from cross functional teams.
 
ESSENTIAL DUTIES & RESPONSIBILITIES
Essential Functions:
  • Manage all software environments including product packaging, client build specifications, and product customizations working with IT infrastructure;
  • Develop bug-fixes, workaround procedures, product changes, installation procedures, roll-back procedures and customer documentation;
  • Provide technical solutions and guidance throughout the client lifecycle for both the external and internal teams;
  • Coordinate with the clients’ to identify and mitigate any technical issues that may potentially impact delivery and day-to-day operations;
  • Provide client software delivery services to meet the operational objectives, including interfacing with the clients’ IT and technical teams;
  • Provide support and triage issues during the user acceptance testing phase;
  • Provide support to the quality assurance team;
  • Coordinate activities and communication of technical requirements with internal and external teams.
 
OTHER DUTIES
  • Development related to automation efforts within technical support;
  • Developing reporting functions within technical support;
  • Managing tools used within support such as databases, virtual machines, and monitoring systems.
 
JOB QUALIFICATIONS
Education:
  • Bachelor’s degree or regional equivalent in Computer Science, Computer Engineering, Data Science or equivalent required.
 
Experience:
  • Minimum 6 years of .NET experience (C#, ASP.NET and the .Net framework);
  • Minimum 4 year of client facing support or consulting role;
  • Minimum 4 years of experience with SQL Server;
  • Minimum 4 year experience with IIS;
  • 3 years working with Business Objects strongly preferred.
 
Other Knowledge, Skills, Abilities or Certifications:
  • Bilingual French & English;
  • Knowledge of C# 3.0, ASP.NET 3.5, WCF 3.5, WF 3.5 is required;
  • Strong knowledge of integration methodology;
  • Strong professional consulting skills (i.e. negotiation, client relationship management, scope management);
  • Confident and assertive in both verbal and written communications skills;
  • Excellent analytical and problem-solving skills;
  • Strong organizational, multi-tasking and time management skills;
  • Demonstrated ability to work with virtual teams;
  • Demonstrated ability to manage multiple projects with competing deadlines;
  • Demonstrated ability to work in a fast-paced and team-based environment;
  • Demonstrated ability to adapt to change and maintain a positive attitude;
  • Demonstrated ability to be a results-oriented self-starter requiring minimal supervision;
  • Legal industry knowledge preferred;
  • Knowledge C# 4.0/5.0, ASP.NET MVC 3/4, ASP.NET 4.0 WebAPI, WCF 4.0, WF 4.0, EF4.1 a plus;
  • Experience with ASP.NET MVC 2.0/3.0/4.0, jQuery is a plus.
 
Preferred Certifications:
  • MCSD: Web Applications or MCPD (ASP.NET Developer/ Visual Studio 2008/2010) certification (or greater);
  • MCSM: Data Platform or MCITP: Database Developer certification (or greater);
  • MCPD (Enterprise Application Developer 3.5/4.0/ Visual Studio 2008/2010 certification (or greater).